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We aim to provide the highest quality dental care to our patients. Here are a few live comments taken from our digital platforms:

Oundle House Dental PracticeOundle House Dental Practice
2.3 Stars - Based on User Reviews
Ryan HomerRyan Homer

The dentists are great. However, the reception team are not. They never answer the phone. I had an appointment booked and wanted to enquire if I could change the date. Tried to call all morning and eventually emailed at around 2pm, asking if it was possible to reschedule that appointment for the following week? Their response was to cancel my appointment and reschedule for over a month later. I tried to call and email back but no response. I eventually got an email that said the previous appointment has now been taken. All I tried to do was enquire about changing the appointment I already had, now I have to wait a month for a filling!

edward cracknelledward cracknell

When I had an appoitment the dentist wanted to drill both my upper teeth for a small cavity on one tooth, she also told me that one of the holes on my lower tooth did not need filling. After seeking another professional oppinion I have been informed that the hole on the upper two teeth should only be monitored ( no filling right now! ) and the cavity on the bottom two teeth does need a filling.

From my opinion I find the service I received at this dentistry to be bad and very unhelpful as they might of taken away two perfectly good teeth and left me with a hole that did need to be filled!

I hope other people considering dental practices take my advice and go somewhere else.

Good luck!

Sheila BrightonSheila Brighton

I have been a patient at this practice since it opened. It is has always been difficult to contact them by phone - basically no-one answers! This last few months has been even worse - I have tried phoning at all sorts of times - my call has gone from answer-phone to answer-phone, voice mail and then cut off. I have tried to book online - no apps. available!! yet I still keep getting reminders to book - if only I could!!

dave phillipsdave phillips

Following an encounter with the hygienist that can only be described as brutal, and during which I was never offered any anaesthetic, I have been left with what I believe is an infection in the gum, which is causing extreme pain. I reported this on Thursday afternoon and so far the surgery manager has failed to return my calls. It is now 3.30am on Saturday and I can't sleep because of the extreme pain.
I am sure I am not the only person to have suffered from this hygienist, so I would appreciate comments from fellow victims as I determine what course of action to take next.

anthony nguyenanthony nguyen

Edward CracknellEdward Cracknell

When I had an appoitment the dentist wanted to drill both my upper teeth for a small cavity on one tooth, she also told me that one of the holes on my lower tooth did not need filling. After seeking another professional oppinion I have been informed that the hole on the upper two teeth should only be monitored ( no filling right now! ) and the cavity on the bottom two teeth does need a filling.

From my opinion I find the service I received at this dentistry to be bad and very unhelpful as they might of taken away two perfectly good teeth and left me with a hole that did need to be filled!

I hope other people considering dental practices take my advice and go somewhere else.

Good luck!

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Simon BotfieldSimon Botfield

My wife has been for countless fillings which keep falling out. the phone lines are never answered even though the practice is open and also emails are never returned and appointment times are never kept even being the 1st patient in the morning and still late to keep the appointment absolutely appalling

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David PhillipsDavid Phillips

This week I had a hygienist session which I can only describe as brutal. The hygienist probed deeply beneath my gums with a sharp metal tool, that caused my gums to bleed profusely and extreme pain. I was never offered an anaesthetic. Afterwards, one of my teeth got steadily more painful. I believe there is now an infection beneath it. I reported this on Thursday but so far the surgery has failed to get back to me as promised. It is now 3.30am on Saturday and I am sitting writing this because I am in EXTREME pain and cannot sleep. I am about to investigate how to take this matter further.

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Chantelle HeanueChantelle Heanue